Careers


IT System Administrator

****Position requires you are present 3 days in our DC office and two days remote. ****

What to Expect

Population Connection calls for the empowerment of women and girls, particularly through the removal of barriers to education and family planning. When women have bodily autonomy and are free to pursue education and careers, they generally choose to have smaller families, which leads to lower fertility rates.

Population Connection works to ensure that every woman around the world who wants to delay or end childbearing has access to the health services and contraceptive supplies she needs in order to do so.

How You’ll Contribute

We are seeking a highly motivated and detail-oriented IT System Administrator to manage, maintain, and support the organization’s IT infrastructure. The ideal candidate will be responsible for ensuring the stability, security, and efficiency of the IT systems, including servers, networks, cloud services, and end-user support. This role is key in supporting business operations and ensuring uptime across all critical systems.

What You’ll Do

System Administration 

  • Install, configure, and maintain physical servers and workstations (Windows/MAC).
  • Monitor system performance and ensure availability and reliability.
  • Administer Active Directory, DNS, DHCP, and file/print services.
  • Manage user accounts, permissions, and access rights.

Network and Infrastructure Support 

  • Support LAN/WAN infrastructure, firewalls, VPNs, switches, and wireless networks.
  • Ensure network security by implementing appropriate policies and tools.
  • Monitor and troubleshoot connectivity and performance issues.

Security and Compliance 

  • Assist in managing antivirus, patch management, and endpoint protection solutions.

Technical Support & Maintenance 

  • Provide tier 2/3 support to users and escalate complex issues as needed.
  • Monitor ticket queues, document resolutions, and maintain knowledge base articles.
  • Maintain inventory of IT assets and coordinate hardware lifecycle management.

What You’ll Bring

Education

  • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).

Experience

  • 3-6 years of system administration or related IT experience.
  • Experience with enterprise IT environments and support.

Technical/Skills

  • Windows Server, Active Directory, Group Policy, PowerShell
  • Familiarity with networking protocols and equipment (TCP/IP, VLANs, Firewalls, etc.)
  • Experienced sysadmin with Microsoft o365
  • Strong troubleshooting and diagnostic skills
  • Creating best practices documentations and standard operation procedures
  • Experience Supporting Business Applications
  • Establish back up protocols
  • Knowledge of SolarWinds ticketing system
  • Windows and Apple product device management experience
  • Previous help desk experience with Asset management tools
  • Strong Trouble shooting skills
  • Attention to details
  • Ability to work independently and team
  • Experienced soft skills
  • Strong written communication
  • Ability to follow internal instructions
  • Ability to research solutions

Certifications (Preferred)

  • Microsoft Certifications, CompTIA Network+ / Security+

What We Offer

Compensation

  • Mid to upper 80s, commensurate with experience

Excellent benefits package including

  • Low premium CareFirst Blue Cross Blue Shield medical and dental coverage
  • VSP vision benefit program
  • Employer paid life and disability insurance
  • All federal holidays plus winter holiday week
  • Generous annual and sick leave
  • 6% 401(K) match, immediate vesting
  • $2,000 annual professional development budget

Send resume and cover letter in one file to careers@populationconnection.org


Equal Opportunity Employment

Population Connection Action Fund provides for a fair and equal employment opportunity for all employees and job applicants regardless of race, color, religion, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, age, marital status, familial status, disability, or genetic information, in compliance with applicable federal, state, and local law. Population Connection Action Fund hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Population Connection Action Fund reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the organization. This applies to all applicants and staff members.

Population Connection Action Fund also provides a work environment in which each staff member is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all staff members in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all employees and applicants.

Diversity, Equity, Inclusion, and Justice

Population Connection Action Fund is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and organization’s achievement as well.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.

Population Connection Action Fund’s diversity initiatives are applicable—but not limited—to our practices and policies on recruitment and selection, compensation and benefits, professional development and training, promotions, transfers between departments, social and recreational programs, layoffs, terminations, and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:

  • Respectful communication and cooperation between all employees
  • Teamwork and employee participation, permitting the representation of all groups and employee perspectives
  • Work/life balance through flexible work schedules to accommodate employees’ varying needs
  • Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity

All employees of Population Connection Action Fund have a responsibility to treat others with dignity and respect at all times. All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other organization-sponsored and participative events.

Read our Diversity, Equity, Inclusion, and Justice (DEIJ) Commitment Statement, Definitions, and Strategic Pillars here